Store locations Coming Soon to West Village and Nolita. Sign up to get the update!
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Store locations Coming Soon to West Village and Nolita.
Sign up to get the update!

FAQ'S

FREQUENT ASKED QUESTIONS

What types of payment do you accept?
At the present time, we only accept Venmo. Once you click “Place Order” on our site, you’ll receive instructions how to Venmo. This is how we are able to pay the sales tax for you, and pass along those savings.

How soon will I receive my order?
Once we receive your payment, your order will be processed and you can expect to receive a delivery of top-quality cannabis in as little as 1 hour. Please note: Rare Garden can only deliver to New York City addresses and select Brooklyn neighborhoods – (Williamsburg, Greenpoint, Downtown Brooklyn and Park Slope). As we expand, our team will cater to adjacent boroughs. Sign up for our email newsletter to receive the latest updates.

Can I return or exchange my Rare Garden cannabis?
Unfortunately, no. Due to the fact that cannabis is consumable, we are not permitted to accept returns. We stand behind our quality and if you have concerns about your order,  please contact us.

Is Rare Garden cannabis high quality?
Our cannabis is carefully cultivated to be the highest-quality product available. We do this by using state-of-the-art lighting, the purest soil. Although there is no organic certification for cannabis, (yet!) we use organic growing practices – natural fertilizer and zero pesticides. None. Most importantly, we empower our employees to bring their expertise in planting, breeding, growing and harvesting to the Rare Garden table.

 

How will Rare Garden cannabis affect me?
Each of our product descriptions shows the amount of THC in the cannabis, as well as the medicinal effects you can expect to enjoy. How marijuana affects a person depends on several factors, including:

  • Previous experience with marijuana or other drugs
  • Biology/genes
  • Gender
  • How the drug is taken (excessive quantities, smoking vs. ingesting, etc.)
  • The amount of cannabis used
  • How often it is used
  • If it is used in combination with other substances (alcohol or other drugs)

 

Where is Rare Garden cannabis grown?
New York City is hardly the ideal location for growing mass amounts of annuals! We work with a collective of growers based in Sag Harbor, New York.

 

What is CBD?
Marijuana is different from cannabidiol (CBD). Marijuana refers to the dried flowers, leaves, stems, and seeds of the cannabis plant. CBD is one of the many compounds, along with THC (tetrahydrocannabinol), that can be present in the cannabis plant. CBD does not cause a “high” by itself. CBD can be derived from hemp, which is defined as any part of a cannabis sativa plant with no more than 0.3% of THC, or non-hemp plants.

 

What is THC?
THC is the main psychoactive compound in marijuana – this is where the “high” feeling comes from. The high that THC provides is also instrumental in helping people manage pain, because the THC activates certain cannabinoid receptors in the nerve cells. When it activates those cells, it can reduce the sensation of pain.

 

What’s the difference between Indica and Sativa?
Generally, speaking, Sativas are more invigorating and energizing, and can inspire creativity and focus. Indicas are more relaxing and calming, and are good for relieving insomnia or anxiety. But in nature nothing can be completely predictable, and individual plants can produce varying effects, even among the same types of cannabis. Your best bet is to look at the description provided – our growers know best.

How do I keep my flower fresh and potent?
Now that you know you can get the finest quality cannabis in New York, here are some tips for keeping it fresh and potent. Store it in a glass jar with a lid that seals – plastic containers can let in air and can have odors from previous uses. Glass jars for canning (with a rubber seal) are ideal for keeping air and moisture out. Store the jar in a cool, dark place as excessive light or heat can compromise the quality of your bud. We do NOT recommend freezing Rare Garden cannabis.